Customer
Support Division
Customer
Support Division of Mercantile Solutions Pvt. Ltd. has grown steadily
to become of the most reliable names in IT repair and consultancy
business in the country and our team work to the highest quality
standards anywhere in the industry.
This
kind of commitment to quality has marked every stage of our steady
growth since the Mercantile Solutions Pvt. Ltd. was founded.
Our
on-site maintenance and off-site maintenance services are provided
by highly trained engineers who respond quickly and effectively
to problems via "Intranet based Call-processing system".
The support team undergoes continual training to all related fields
to ensure upto-date knowledge of the latest technology.
Our
repair center has most advanced repair facility and is staffed by
highly skilled personnel who carry out thousands of repairs each
year. The repair team has knowledge of almost every type of systems
required for todays modern industries. The Customer Support Division
of MSPL is authorised repair center of Mercantile Personal Computer.
This
division is ready to help in any way that suits you. Our flexible
range of service agreement ensures your computer maintenance needs
are met through out the year in a format that is tailored to you.
Alternatively
you can simply call us to repair or for consultancy of any type
of IT equipment when some thing goes wrong or take your machine
along to our repair center.
Although
this support division of MSPL is based on Kathmandu, Hetauda and
Birgunj, we focus our services across the country.
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